Your Mission

You're Denise, and you run a small cleaning company with 4 employees. Three of your commercial clients — a dentist's office ($2,800), a real estate agency ($1,650), and a coworking space ($3,100) — are all 30+ days past due on their invoices, totaling $7,550. Payroll is due in 11 days and your business checking account has $2,900 in it. You've always had a friendly, informal relationship with these clients and you're terrified that pushing too hard will cost you the contracts, but if you don't collect soon, you literally cannot pay your team. You've never written a formal collection email before — every past reminder has been a casual text that got ignored. You need to use AI to draft a 3-email sequence (friendly reminder, firm follow-up, and final notice) that sounds professional but not threatening, and you need to tailor the tone slightly for each client since the situations are different: the dentist always pays eventually, the real estate agency is disputing part of the charge, and the coworking space just stopped responding.