CompTIA Certification

CompTIA A+ Core 2 (220-1202)

Master operating systems, security, and software troubleshooting with an AI coach. 18 topics covering all 4 exam domains. Includes new Zero Trust and AI content.

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Why Study with Ari

Security Scenarios

Malware removal, social engineering, Zero Trust — Ari coaches you through real incident response situations.

Targets Your Gaps

Already know Windows tools? Skip them. Confused by NTFS vs Share permissions? Ari digs in until it clicks.

Command-Line Drills

Practice sfc, DISM, chkdsk, PowerShell — through troubleshooting scenarios, not memorization.

Track Readiness

See your mastery level per topic. Know when you're ready to schedule the exam.

What the Exam Covers

Four domains. Operating systems, security, troubleshooting, and professional procedures.

Operating Systems
28%

Windows 11, macOS, Linux, command line, PowerShell, Active Directory, cloud tools

Security
28%

Zero Trust, MFA, malware, social engineering, EDR/XDR, BitLocker, wireless security

Troubleshooting
23%

Windows boot issues, BSOD, mobile apps, malware removal, browser security

Operations
21%

Documentation, change management, backups, safety, scripting, remote access, AI basics

18 Topics. Complete Coverage.

Every exam objective mapped to a conversation with Ari.

Operating Systems (28%)
1. OS Types, Purposes & Filesystems

Explain common operating system types (Windows, Linux, macOS, Chrome OS, mobile) and their purposes. Compare filesystem ...

Operating Systems (28%)
2. OS Installation, Upgrades & Deployment

Perform OS installations including clean install, in-place upgrade, image deployment, and zero-touch deployment. Underst...

Operating Systems (28%)
3. Windows 10/11 Editions & Features

Compare and contrast Microsoft Windows 10/11 editions (Home, Pro, Enterprise) and their features. Understand which editi...

Operating Systems (28%)
4. Windows Tools & System Management

Use Windows management tools including Task Manager, MMC snap-ins, Event Viewer, Disk Management, Registry Editor, Devic...

Operating Systems (28%)
5. Windows Command Line & PowerShell

Use Microsoft command-line tools (cmd.exe) and PowerShell for system administration, network diagnostics, file managemen...

Operating Systems (28%)
6. Windows Networking, Domains & Active Directory

Configure Windows networking features including domain vs workgroup environments, firewall settings, VPN connections, ne...

Operating Systems (28%)
7. macOS, Linux & Cloud Productivity Tools

Explain features and tools of macOS (System Settings, Terminal, FileVault, Time Machine) and Linux (commands, filesystem...

Security (28%)
8. Physical & Logical Security, Zero Trust

Summarize physical security measures (bollards, badges, biometrics) and logical security concepts (least privilege, Zero...

Security (28%)
9. Windows Security Settings & Permissions

Configure Windows OS security settings including Defender Antivirus, Windows Firewall, NTFS vs share permissions, BitLoc...

Security (28%)
10. Malware Types, EDR/XDR & Removal Process

Identify types of malware (ransomware, rootkits, Trojans, fileless malware, cryptominers, stalkerware). Use detection to...

Security (28%)
11. Social Engineering, Threats & Workstation Hardening

Compare social engineering attacks (phishing, vishing, smishing, tailgating, BEC). Identify threat types (DoS, DDoS, spo...

Security (28%)
12. Data Destruction, Wireless & Browser Security

Compare data destruction methods (drilling, shredding, degaussing, sanitization). Configure wireless security protocols ...

Software Troubleshooting (23%)
13. Troubleshooting Windows OS Issues

Troubleshoot common Windows OS problems including BSOD, boot failures, frequent shutdowns, services not starting, slow p...

Software Troubleshooting (23%)
14. Troubleshooting Mobile OS, Apps & Security

Troubleshoot mobile OS and application issues including apps failing to launch, battery drain, random reboots, and conne...

Software Troubleshooting (23%)
15. Troubleshooting PC Security & Browser Issues

Troubleshoot PC security issues including desktop alerts, false antivirus warnings, altered system files, and browser co...

Operational Procedures (21%)
16. Documentation, Asset Management & Change Management

Implement documentation best practices including ticketing systems, asset management, CMDB, SOPs, and knowledge bases. A...

Operational Procedures (21%)
17. Backups, Safety, Environmental & Data Handling

Implement backup and recovery strategies (full, incremental, differential, 3-2-1 rule). Follow safety procedures (ESD, e...

Operational Procedures (21%)
18. Communication, Scripting, Remote Access & AI Basics

Use proper communication techniques and professionalism in IT support. Explain scripting basics (.bat, .ps1, .sh, .py, ....

Ask Ari About the Exam

Not sure if you're ready? Ask about study time, prerequisites, or what to expect on the A+ Core 2.

Hey! 👋 I'm Ari — your AI coach for CompTIA A+ Core 2. I teach OS, security, and troubleshooting through conversation, not textbooks. Ask me how it works or what the exam is like.

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Career Ladder

A+ is the first step on the CompTIA IT certification path.

A+ Core 1 — Done ✓

Hardware, networking, cloud, troubleshooting. You've got the physical side down.

A+ Core 2 — You Are Here

OS, security, troubleshooting, operations. Pass this → A+ certified. Desktop support and IT specialist roles.

Network+ → Security+

The CompTIA trifecta. Network admin, security analyst, systems administrator. DoD 8570 baseline.

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